We truly hope you love your Mirukī original pieces. Each item is designed to support you through pregnancy, postpartum, and beyond. But we also understand that life with a baby can be beautifully unpredictable.

Sometimes things don’t work out the first time, whether the fit isn’t quite right, or you’re still finding what feels like you. We’re here to make this part simple.

Below you’ll find everything you need for a hassle-free return.

Need a different size? No problem - we’ve got you. Email us at hello@wearemiruki.com and we’ll guide you through the return process. If your order was placed in the UK, we’ll provide a prepaid returns label (details below). Once your original item arrives back with us, we’ll send out your new size.

STEP 1: EMAIL OUR TEAM

To begin your return, please email hello@wearemiruki.com.

Subject line: Return Request - Order #XXXX

In your email, please include:

• Your order number
• The email address used when placing your order
• Your full name
• The item(s) you would like to return
• The reason for your return (this helps us learn and improve future collections)

Once we receive your email, our team will personally review your request and send you everything you need to arrange your return. For UK orders, this includes a prepaid returns label and step-by-step instructions. For international orders, customers are responsible for arranging and covering return shipping.

Please read the section below before starting your return to ensure your order is eligible.

As Mirukī garments are specially designed for postpartum and breastfeeding, we kindly ask that all breast pads originally included with your item are returned with the top or nightdress. Returns without the original breast pads may not be eligible for a refund.

STEP 2: SEND YOUR ITEM BACK

Once you receive your return instructions, securely package your item and send it back using the guidance provided.

For UK returns, Mirukī will provide a prepaid returns label to make the process as easy as possible. For international returns, customers are responsible for arranging and covering return shipping.

Once your return arrives with us, we’ll carefully inspect the item.

If approved, your refund will be issued to your original payment method within 5–10 working days. You’ll receive a confirmation email as soon as your return has been processed

HYGIENE & CONDITION:

To ensure every mother receives sleepwear in beautiful condition, we can only accept returns and exchanges that are:

• Unworn, unwashed, and undamaged.
• Free from any marks, stains, makeup, deodorant residue, or scents.
• In original packaging with all tags attached.
• All breast pads are unworn, unwashed, undamaged, and in their original condition (inside the original wash bag) with all tags attached.

If a return shows signs of wear, damage or missing items we won't be able to process the return and will send it back to you at your expense.

INTERNATIONAL RETURNS:

International customers, please mark your parcel clearly as "Returned Goods" to avoid additional customs charges. If customs fees are charged on the return, we'll deduct these from your refund.

SALE ITEMS:

Items purchased during sales or promotional events are final sale only and aren't eligible for refunds or exchanges.

If you have any questions, please don’t hesitate to reach out to us at hello@wearemiruki.com.

And if something about your order wasn’t quite right, please let us know, we’re always listening and learning from mothers like you.